Itinerary Development
We will work with you to put together an itinerary that suits your needs, to ensure you make the most of your trip.
We encourage you to get in touch by e-mail, preferably completing our enquiry form, or telephone on 01252 792984 to discuss your holiday plans at the point that is most convenient for you. We appreciate that you may simply be interested in finding out more about a holiday to our destinations, or have already established where you want to stay and when!
We will work with you to put together an itinerary that suits your needs, to ensure you make the most of your trip.
Once you have agreed a costed itinerary and preferred dates, we will seek availability. If hotels are available, then a provisional booking will be made, valid for 7 days. If not, we will suggest alternative dates or similar accommodation choices.
To enable us to confirm the booking, we would need to receive a completed booking form and deposit of 10% (20% for periods including Christmas and Easter) of ground arrangements plus that required from the airline, after which we will issue a confirmation invoice. Before completing this, please read our Booking Conditions, Practicalities Page and Accommodation Introduction.
At least 10 weeks prior to departure, the balance will be due as per the confirmation invoice.
Approximately 14 days prior to departure your flight tickets and accommodation and transfer vouchers (excluding South Africa) will be issued. At this point, your Travel Information Pack will also be forwarded including useful information about activities and restaurants in the regions you are visiting. Hotel and car hire vouchers for South Africa will be presented on arrival when you are met by our representatives and transferred to your first hotel, unless you have opted not to purchase this service, in which case you will also receive these vouchers before travel.