Expert Knowledge

We have visited every property (with the exception of a few hotels which have been visited by our representatives in South Africa with their young children) so that we can be confident we will be booking you into the best hotel or safari lodge to meet the needs of your family.

Abi has also successfully passed her FUNDI examination, a destination expert course managed by South Africa Tourism. FUNDI means 'expert' in the Nguni languages of South Africa!

We are also members of SATOA, the South African Travel Organisers Association. Member organisations provide an unrivalled source of information about travel to the region, to ensure the very best holiday experience.

Personal Service

We are a small, focused company, passionate about our destinations and enthusiastic about encouraging others to experience these stunning countries. We can provide all the guidance and advice you need to be confident about traveling with or without children and if we can't answer a question, we will know who can!

Our partners within our destinations, who will meet you upon your arrival and will be on hand 24 hours a day during your stay, also strive to offer the same level of support. This will ensure a seamless, personal service from the moment you contact us, until the moment you arrive home.

Total Security

Whilst we may be offering a personalised service, our company is established and run in an extremely professional manner.

The air holidays we sell are ATOL Protected by the Civil Aviation Authority. ATOL Protection extends primarily to customers who book and pay in the United Kingdom. Click on the ATOL logo if you want to know more.

Further, in compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 and the Civil Aviation (Air Travel Organiser’s Licensing) Regulations 1995 an insurance policy has been arranged with Travel & General Insurance Company plc to protect customers’ prepayments paid in respect of

• flight inclusive packages commencing and returning to the UK
• non-flight inclusive packages commencing and returning to the UK
• the ground handling aspects of packages where the customer is responsible for arranging travel to the destination

offered in this website (subject to the terms of the insurance policy), for:

• a refund of such prepayments if customers have not yet travelled
• making arrangements to enable the holiday to continue if customers have already travelled or  
• repatriation of customers to the UK

in the unlikely event of our financial failure.

We are also a member of the Association of Independent Tour Operators, committing to their Quality Charter.

Responsible Tourism

We are proud to have achieved the 'three star award', the highest level of Responsible Tourism recognition offered by AiTO.

See Responsible Tourism for full information.